Introduction
This Privacy Policy (“Policy”) is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and is an ‘electronic record’ under section 2(t) of the Information Technology Act, 2000.
The online store www.textio.in is owned and operated by Textio LLP, registered at C/O MONIKA BHATTACHARYA, VILL FATEHPUR PANCH SABDALPUR, Kasba (Purnia), 854330, Bihar, India.
Please read this Policy carefully before using our Online Store. By accessing or using the Online Store, you agree to be bound by this Policy. Textio LLP reserves the right to modify this Policy at any time without prior notice.
User Information
We collect personal information such as name, email address, residential address, phone number, and photographs to provide tailored services. You may choose not to provide certain information, but this may limit access to specific services.
Information is collected during account creation, product browsing, purchases, comments, content uploads, or customer support interactions. We also store technical data like IP addresses, login IDs, and session details for security purposes.
Cookies may be used to enhance your experience. You can configure your browser to manage cookies, accepting or declining them as preferred.
Use of Information & Disclosure
Your information helps us provide a seamless and personalized experience, respond to inquiries, improve services, prevent fraud, process payments, and offer customer support. We may disclose information if required by law or to enforce our Terms of Use and Policies.
Information may be shared with third-party vendors for delivery, service providers for maintenance, or in cases of mergers or acquisitions. We do not sell or trade your information unless specified in this Policy or with your consent.
Opt out of marketing emails by clicking the unsubscribe link or contacting our customer care team.
Security & User Restriction
We implement robust measures to protect your information, but no online platform can guarantee complete security. You are responsible for safeguarding your account credentials and signing out after use.
Textio LLP is not liable for data loss or misuse due to Force Majeure Events, such as natural disasters or cyberattacks, beyond our control.
Third Party Websites and Links
Our Online Store may include links to third-party websites or ads. We are not responsible for their content or privacy practices. Access these links at your own risk and review their policies.
General Terms
This Policy is part of our Terms of Use and Terms and Conditions of Sale. Your information may be stored or processed globally, in compliance with Indian laws. We are not liable for information use after you stop using the Online Store.
Public posts or reviews may be visible and searchable online. We cannot prevent third parties from copying or using this information.
Unboxing Video Notice
Record an unboxing video when your order is delivered to assist with any discrepancies, such as lost, duplicate, or incorrect products. Refunds for such issues require an unboxing video.
Grievance Officer
For any complaints or grievances, please contact:
Mr. Priyanshu Bhattacharya
Email: textiollp@gmail.com
Governing Law and Jurisdiction
This Policy is governed by Indian Law, with exclusive jurisdiction in the courts of Bihar.